Additional service engineer boost Heatstar's Scotland coverage
Full coverage now offered in Scotland
With the recent appointment of an additional service engineer based in Scotland, Heatstar have extended their UK coverage to offer and even more comprehensive level of breakdown and maintenance support. This new appointment will mean Heatstar can offer a speedier response time for callouts in the north of the UK keeping breakdown times to a minimum.
Heatstar’s nationwide fleet of service engineers are directly employed by them, with extensive experience, and are completely knowledgeable about the entire Heatstar product range. Each engineer works from an optimally equipped and GPS tracked vehicle carrying an array of specialist tools and a wide range of spare parts to cover most eventualities. In fact, Heatstar are able to boast an excellent first time fix rate of 96.7% of mechanical breakdowns being repaired on the first engineer visit.
It is also worth noting that when a Heatstar engineer visits an end-user site, they are always aware that they are representing the trade installer.
September 6, 2021